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Mise · Front of Houselive

Fine Dining POS

Built around the guest, not the transaction.

The POS for fine dining service. Seat-aware ordering, guest history that travels with your regulars, and live inventory across the menu and the cellar. Voice entry on the tablet for the servers who prefer dictating to tapping.

version
v1.3
status
live
category
Front of House
Fine dining service in motion
18sVOICE ENTRYavg, vs 92s tapping
98%MOD ACCURACYcomplex multi-modifier orders
100%SEAT TRACKINGevery item, every cover
nativeGUEST HISTORYsurfaces at table open
the problem

Every POS on the market was built for volume. Fine dining does not optimize for volume.

Generic POS systems force fine dining into a retail model: items, quantities, subtotals. They don't track seats, can't surface a guest's history, handle modifications as freeform text the kitchen has to decode, and go dark the moment the check closes. The guest is forgotten.

Server navigating a cluttered POS screen
the approach

A POS that knows the guest at the table and the bottle in the cellar.

Mise was designed for fine dining from the start. Seat numbers are native to the order model. Guest profiles surface as a table opens: preferences, past orders, dietary flags. Your team can recommend, anticipate, and accommodate without breaking the flow of service. The cellar and the specials board are live in the system, depleting against every cover. Voice entry sits on the tablet for servers who prefer dictating.

Server at a fine dining table, composed
in motion

A single service, start to finish.

  1. 01

    Evening prep

    Kitchen sets start levels for tonight's specials. The cellar inventory is current. Guest profiles for tonight's reservations are loaded.

  2. 02

    Table opens

    Server opens the table. Returning guests are flagged immediately. Preferences, past orders, dietary notes, and any personal details surface without the server having to look them up.

  3. 03

    Order entry

    By seat number, voice or tap. Modifications are structured. Allergen flags from recipe management surface inline. Every item routes to the right kitchen station.

  4. 04

    Floor and kitchen stay in sync

    Specials count down in real time. The wine list reflects the live cellar. Runners know exactly which seat gets what. When a bottle runs out, the system surfaces a replacement suited to your guests.

capabilities

Every feature, in plain language.

01

Seat-aware ordering

Every item is assigned to a seat number at entry. No 'who had the chicken?'. Your staff knows, and so does every runner and expo down the line.

02

Guest intelligence

The POS surfaces guest history as you open a table: past visits, ordering patterns, preferences, and dietary flags. Your team makes better recommendations without asking.

03

Real-time inventory with start levels

Kitchen sets a start count for each special before service. The POS tracks every cover in real time and alerts the floor before quantities run out. No mid-service surprises.

04

Wine cellar tracking

Every bottle sold depletes the cellar in real time. The floor always knows what's available. When a wine 86s, the POS can surface the best replacement for your clientele.

05

Rich modifications, clean to the kitchen

Modifications are structured entries, not freeform notes. What the kitchen sees is formatted for the line: clear, unambiguous, attached to the right seat.

06

Flexible check splitting

Split by seat, by item, by even divide, or any combination. Because seat numbers are native to every order, splitting by seat is one tap.

how it's priced

Membership plus usage. Honest math.

A flat monthly base subscription, plus low usage rates, measured by the time you actually use Mise. Add Fine Dining POS on its own, or run the whole house. You will always only pay for what you use.

See how usage based pricing works
the questions operators ask first

Answered, plainly.

01Does it listen at the table?
No. Voice entry is always server-initiated, like dictating into the device. Nothing is captured passively. We've engineered an adaptive acoustic pipeline that isolates the server's voice and intelligently suppresses ambient sound: dining room conversation, kitchen clatter, music, neighbouring tables. The result is consistent transcription accuracy through service, even at peak volume. Your guests' conversations stay theirs.
02How does guest history work?
When a reservation is opened, Mise links it to the guest's profile and surfaces their visit history, ordering patterns, preferences, and dietary flags. Servers see this at table-open, not buried in a back-office menu.
03Can servers fall back to tap?
Yes. Every screen is fully usable as a standard touch POS. Voice is an option, not a requirement.
04How does wine replacement work?
When a wine 86s, the system can suggest replacements from your active cellar based on varietal, price point, and what your guests have historically ordered, drawn from your purchase history.
05How are start levels set?
Kitchen sets the count for each special before service begins, usually during prep. The POS tracks every cover and surfaces a low-quantity alert before you 86 mid-service.

The fastest way to know if Mise fits is to use it for ten minutes.